Secure Desktop

Build your Secure Desktop Account

A Secure desktop provides you with secure access to your compute, data, people and tools defined within a Space Specification. A Secure desktop, or ‘Sandbox’, may not be required by your Organization. In the case that it is required for your Spaces experience, you only need to build it once.

If you are unsure whether the Platform you are working on is based on GCP or AWS, please contact Support.

GCP

1. Click on the Spaces icon on the navigation bar.

2. Click through to the space page of the space you’re interested in using.

3. If the side panel contains a 'Build secure desktop” call to action button, build a secure desktop then click on Build a Virtual Desktop.

4. Enter your registered email address into the username in the popup box.

AWS

Desktop Client

We recommend you use the Desktop Client for faster speed and better quality and to set it up as soon as possible as it sometimes involves a request to your IT Department to open the required ports and to allow a desktop download.

Considerations:

• IT Policies for Software Application

• The Desktop version is the recommended approach

Documentation:

• AWS WorkSpaces Network Requirements

Required Ports:

• 443 (TCP) Outbound

• 4172 (UDP and TCP) Outbound

• 4195 (UDP and TCP) Outbound

DNS / IP Ranges: 

• If IP range whitelisting is required, use the AWS defined ranges associated with the platform deployment region.

1. Click on the Spaces icon on the navigation bar.

2. Click through to the space page of the space you’re interested in using.

3. If the side panel contains a 'Build secure desktop” call to action button, build a secure desktop then click on Build a Virtual Desktop.

4. A pop up will appear and ask to Create Workspace Password.

   1. Harbr recommends you use the same password as you do to log into the platform/

Browser

If you cannot access the Desktop Client, you can alternately use the Browser version.

Considerations:

• It is not possible to copy data INTO the web browser

• Stability is less reliable than the Desktop version

• Resolution is lower than the Desktop version

Documentation:

• AWS WorkSpaces Network Requirements

Required Ports:

• 53 (UDP)

• 80 (UDP and TCP)

• 443 (UDP and TCP)

DNS / IP Ranges: 

• If IP range whitelisting is required, use the AWS defined ranges associated with the platform deployment region.

Access your Secure Desktop

Prerequisite: First you must build your secure desktop instance

When you access Sandboxes from your VDI, you can use the Spaces App which presents a view that looks very similar to when you are navigating the main Exchange. You can tell you are are working in the Spaces app by the ‘Secure Desktop’ header shown on a dark blue banner at the top of the screen.

GCP

1. Click on the Spaces icon on the navigation bar.

2. The space tiles on the spaces homepage will contain a ‘Secure desktop required’ flag in the case they are sandbox spaces.

3. Click through to the space page and on the details tab, view the information in the side panel on how to access the secure desktop

4. Follow the instructions to Start Secure Desktop and access your Secure Desktop in a new tab. You will need to log into the secure desktop with your platform credentials.

AWS

1. Click on Spaces icon on the navigation bar.

2. The space tiles on the spaces homepage will contain a ‘Secure desktop required’ flag in the case they are sandbox spaces.

3. Click through to the space page and on the details tab, view the information in the side panel on how to access the secure desktop

4. In the side panel you can find:

   1. your unique registration code

   2. your username

   3. a link to the AWS Workspace browser

Desktop

1. Open up the AWS Workspace App which you have previously downloaded to the desktop

2. Check you have the correct registration code. The ‘Change Registration Code’ button is located on the bottom left.

3. Return to the login screen and insert your Username which is listed in Help

4. Insert your password which you created once the virtual desktop was created

5. Click Sign In

Browser

1. Check you have the correct registration code. There is an ‘Enter a new Registration Code’ link beneath the login details

2. Return to the login screen and insert your Username

3. Insert your password which you created once the virtual desktop was created

4. Click Sign In

If you can’t open Workspaces through a browser, please check that you are using the correct URL shown in the Workspace details window: https://clients.amazonworkspaces.com/webclient#/registration/